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The YMCA

The YMCA has 11 locations throughout Miami-Dade and Broward County. They are expected to open two brand new locations along North Federal Highway and Sistrunk Boulevard in Fort Lauderdale. From 2017, we handled all of The YMCA’s marketing needs, from strategy, content creation, print and digital distribution, and tracking. Given the scope of The YMCA’s influence in South Florida, they required a full-service package. We provided Video Production, Professional Photography, Graphic Design, Copywriting, Web Development, and Advertising services. All of these were necessary for the launch of 4 annual campaigns: Summer Camp, Healthy Kids Day, Fall Campaign, and Winter Campaign. Each campaign was supported by a unique menu of collateral curated for specific purposes, such as to boost online enrollment or adult memberships at YMCA family centers.

 

Following the success of our YMCA campaigns in 2017 and 2018, the YMCA marketing team hired us to brand, develop and launch a brand new center in downtown Miami. This facility was targeted exclusively at young professionals in the area. This campaign was different than anything we provided the YMCA of South Florida and, therefore, required a new stylistic approach in order to differentiate the new facility from the family centers.

 

For the sake of this case study — given the expansive array of marketing materials provided for the YMCA over the years — we will focus exclusively on our 2018 Winter Campaign.

Phases 1 & 2

PHASE 1

Each campaign started with a Case For Business. This was a proposal for marketing direction, outlining budget, timeline, and forecasts. Included were campaign themes, taglines, sample copy, and content direction focused on each of the YMCA’s lead programs: After School Care, Aquatics, Youth Sports, and Health & Wellness. The style guide, complete with web and mobile samples, dictated the upcoming phases of marketing, especially photography, video production, and graphic design.

 

PHASE 2

Following approval of the Case For Business, we gathered media to be used across all platforms. Photography and Video production led the charge. Photography was pivotal in the creation of all assets associated with the campaign. Both the website, print and digital ads relied on quality photography. Each campaign had various focus areas. For the Winter 2018 campaign, we focused on boosting family membership and individual enrollment. Since we were targeting two different demographics we had to cater stylistic elements to appeal to these consumers. For family membership, we employed bright colors, open spaces, and family activities. This was essentially a tour of the best parts of the YMCA facility from a family’s perspective. Conversely, for individual memberships (which predominantly targeted at young professionals) we used a more dominant color palette and included group shots to motivate consumers to enroll immediately.

The YMCA of South Florida Side profile of a man using exercise ropes on a green turf with more exercising in the background
YMCA of South Florida Marketing Winter Campaign Logo Version B
YMCA of South Florida Marketing Winter Campaign Logo Version A
YMCA of South Florida Marketing Winter Campaign Color Palettes
YMCA of South Florida Marketing Winter Campaign Visual Assets Area of Focus General Wellness
YMCA of South Florida Marketing Winter Campaign Digital Collateral Preview of Pop Up Ad and Social Ad
YMCA of South Florida Marketing Winter Campaign Print Collateral Previews of Mailer and Program Guide
YMCA An African American man holding the door to the YMCA to open surrounded by two women posing for the camera
YMCA Two women doing stretches on mats on a green turf looking at each other and smiling with water bottles between them
YMCA View looking up at a man lifting weights
YMCA Overhead view of a woman climbing an exercise ladder with another woman cheering her on with both smiling
YMCA Group of women exercising in an exercise room with mats and weights
YMCA Exercise trainer helping a woman with a kettle ball with another woman doing stretches and a man using kettle balls in a gym
YMCA An African American man and a woman posing for the camera smiling outside the gym
YMCA African American Man with two women exiting a YMCA building smiling and posing for the camera
YMCA Side profile of a woman with long black hair lifting a kettle ball with a man holding a weighted ball in the background
Woman climbing an exercise ladder while another looks on in a gym

AQUATICS

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AFTER-SCHOOL CARE

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YOUTH SPORTS

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HEALTH & WELLNESS

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The YMCA of South Florida MacMac home page screenshot
YMCA Main Landing screenshot
MAC Landing Page screenshot
Phase 3

Once media was created we were able to design marketing assets to be used online and via print. We covered all the bases: Dedicated Landing Pages, Facebook Banner Ads, Google Display Ads, Web Pop-up Ads, Email Templates, Fence Banners, Direct Mailers, Billboards, Palm Cards, Program Guides, et cetera. Each campaign employed unique color palettes to differentiate the seasons and show the transition from the old campaign offer to the new one.

 

Our comprehensive marekting strategy ensured The YMCA would convert warm leads into sales, and generate increased interest amongst cold leads both online and in-person. By presenting the value prop in various ways, while offering various enrollment benefits, we appealed to a large swatch of consumers who prioritize different values in their spending habits. Additionally, we targeted these audience on the online platforms where they are most active, for instance, Facebook and Google. This kept our marketing collateral front and center throughout the entire enrollment campaign.

 

What made our marketing strategy so effective, was the way these materials came together to make one cohesive sales pitch. Certain collateral focused on particular incentives while other collateral targeted particular demographics. By appealing to a larger group of consumers (who we knew would bre receptive to our messaging) while also diversifying the value proposition, we increased enrollment at both YMCA family centers and thier newest Miami Downtown Fitness Center season after season.

 

Here a few examples of our work.

YMCA WINTER DM THROUGH JAN FINAL 2 YMCA Promo
FenceBanner HOLLYWOOD YMCA promo with woman doing stretches in background
YMCA Winter Bus promo with woman doing stretches in background
YMCA Winter Billboard Black
YMCA WINTER DM THROUGH JAN FINAL
The Y Kid gray leggings, light blue top and blue shoes on display
The Y Kid gray water bottle, black top, a kettleball, and phone with earbuds on display
The Y Kid black shorts, pink top, blue shoes, and soccer ball on display
The Y Kid black Heat basketball top, water bottle, shoes and basketball on display
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